Terms of Service

Last updated: April 03, 2025

Please read these Terms of Service carefully before subscribing to or using Turnkey Leads’ lead generation service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms of Service:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Country refers to: Pennsylvania, United States

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Turnkey Leads LLC, 981 Route 228, Mars, PA 16046.

  • Customer means a real estate professional or business that has subscribed to the Service to receive Leads.

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Lead means contact information and related data about an individual who has expressed interest in real estate services and has been generated through the Company’s marketing efforts.

  • Lead Quality refers to the criteria the Company uses internally to qualify contacts before delivering them as Leads to Customers. The Company makes no guarantee that any Lead will result in a business transaction.

  • Service refers to the Company’s lead generation platform, including the Website, lead delivery systems, and all related services provided by the Company to its Customers.

  • Subscription means the recurring payment arrangement through which Customers gain access to the Service and receive Leads.

  • Territory means the specific geographic area(s) selected by a Customer for which they will receive exclusive Leads.

  • Terms mean these Terms of Service that form the entire agreement between You and the Company regarding the use of the Service.

  • Third-party Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

  • Website refers to Turnkey Leads, accessible from https://www.turnkeyleads.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. In the context of this Agreement, “You” primarily refers to the Customer.

Acknowledgment

These Terms of Service govern your subscription to and use of the Service and constitute a legally binding agreement between You (the Customer) and the Company. These Terms set out the rights and obligations of all Customers regarding the use of the Service and receipt of Leads.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms. These Terms apply to all Customers who subscribe to or use the Service.

By subscribing to or using the Service, You agree to be bound by these Terms. If You disagree with any part of these Terms, You must not subscribe to or use the Service.

You represent that you are over the age of 18 and are legally authorized to enter into binding contracts. The Company does not permit those under 18 to use the Service. If You are subscribing on behalf of a real estate business or agency, you represent and warrant that you have the authority to bind that entity to these Terms.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of personal information when You use the Service and tells You about privacy rights and how the law protects You and the Leads we provide. Please read Our Privacy Policy carefully before using Our Service.

Subscription and Billing

Subscription Plans

The Company offers various subscription plans for receiving Leads based on geographic Territory and volume. Current pricing information is available on the Website or through direct communication with the Company’s sales representatives. The Company reserves the right to modify its subscription plans and pricing at any time, with notice to existing Customers as described in these Terms.

Billing and Payment

By subscribing to the Service, You authorize the Company to charge the payment method You provide on a recurring basis for the subscription plan You select. Billing cycles may be monthly or as otherwise specified during the subscription process.

All payments are non-refundable except as specifically provided in these Terms or as required by applicable law. You are responsible for providing complete and accurate billing information, including valid payment method details.

Auto-Renewal

Your subscription will automatically renew at the end of each billing period unless You cancel it prior to the renewal date. By subscribing, You expressly agree to these automatic renewals.

Payment Processing

Payments are processed through third-party payment processors. Your use of such services is governed by the respective terms and conditions of those third parties. You agree to review and be bound by those terms.

Failed Payments

If a payment fails for any reason, the Company may retry the charge at its discretion. If payment continues to fail, the Company may suspend or terminate Your access to the Service. You remain responsible for any unpaid amounts.

Price Changes

The Company reserves the right to change subscription prices at any time. For existing subscriptions, price changes will take effect at the start of the next billing cycle after notice has been provided to You. The Company will provide at least 30 days’ advance notice of any price increase.

Taxes

All fees and charges are exclusive of applicable taxes, which will be charged separately where required by law. You are responsible for paying all taxes associated with Your use of the Service.

Cancellation

You may cancel Your subscription at any time through Your account settings on the Website or by contacting the Company using the contact information provided in these Terms. Cancellation will take effect at the end of the current billing period, meaning You will continue to receive Leads until the end of the period You have already paid for. No partial refunds will be provided for unused portions of a billing period.

Effects of Cancellation

Upon cancellation, Your right to receive new Leads will terminate at the end of the current billing period. You may continue to use and contact the Leads You received during Your active subscription in accordance with these Terms and applicable law.

Lead Generation and Quality

Lead Generation Process

The Company generates Leads through various marketing channels and proprietary methods. The specific methods used are proprietary and subject to change without notice.

Lead Quality and Delivery

The Company makes reasonable efforts to qualify Leads before delivery but makes no guarantees or warranties regarding Lead quality, interest level, or conversion rates. Each Lead is classified and delivered to You based on Your selected Territory and subscription plan.

Lead Exclusivity

Leads delivered to You are provided exclusively to You within Your Territory. The Company will not provide the same Lead to any other Customer operating in the same Territory during the same time period. However, if You cancel Your subscription, the Company reserves the right to provide previously delivered Leads to new Customers in that Territory.

Geographic Territories

You select Your Territory upon subscription. Territories are defined by geographic boundaries such as cities, ZIP codes, or other defined areas as specified in Your subscription details. The Company reserves the right to adjust Territory boundaries based on population changes, customer density, or other business factors, with notice to affected Customers.

Usage Restrictions

You agree to use the Leads solely for the purpose of offering real estate services. You shall not:

  1. Resell, distribute, or transfer Leads to third parties
  2. Use Leads for purposes other than direct marketing of real estate services
  3. Engage in spamming or other abusive communication practices
  4. Contact Leads in violation of applicable laws or regulations
  5. Use automated systems to contact Leads without proper consent

Compliance with Laws

You are solely responsible for ensuring that Your use of Leads complies with all applicable laws and regulations, including but not limited to:

  1. CAN-SPAM Act, TCPA, and other communications laws
  2. Federal, state, and local real estate regulations
  3. Data protection and privacy laws
  4. Fair housing and anti-discrimination laws

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

Termination by the Company

The Company may terminate or suspend Your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if:

  1. You breach these Terms
  2. You fail to make timely payments
  3. You misuse Leads or violate usage restrictions
  4. You engage in fraudulent, illegal, or harmful activities
  5. The Company decides to cease operations or discontinue the Service

Termination by You

You may terminate Your subscription as described in the Cancellation section of these Terms.

Effects of Termination

Upon termination:

  1. Your right to receive new Leads will cease immediately
  2. You may no longer access the Company’s platform or dashboard
  3. You may continue to use Leads already received in accordance with these Terms and applicable law
  4. Any unpaid fees will become immediately due and payable
  5. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability

Data After Termination

The Company will retain Your account information and related data as required by law and in accordance with its Privacy Policy. The Company may delete Your account information after a reasonable period following termination.

Intellectual Property and Data Ownership

Company Intellectual Property

The Service, including all content, features, functionality, software, algorithms, designs, and the overall user experience, is owned by the Company and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not copy, modify, create derivative works, publicly display, publicly perform, republish, or transmit any material from the Service without express written permission.

Lead Data

The contact information and other data comprising the Leads delivered to You is licensed, not sold, to You under these Terms. You have a limited, non-exclusive license to use such information solely for the purpose of marketing Your real estate services to those Leads. This license continues after termination of Your subscription but remains subject to the usage restrictions in these Terms.

Customer Data

Information You provide to the Company about Yourself or Your business remains Your property, but You grant the Company a license to use, store, and process this information as necessary to provide the Service and as described in the Privacy Policy.

Feedback

If You provide feedback, ideas, or suggestions regarding the Service (“Feedback”), such Feedback is provided on a non-confidential basis and the Company shall have a royalty-free, worldwide, transferable, sublicensable, irrevocable, perpetual license to use, modify, or distribute such Feedback in any manner the Company deems appropriate. You waive any rights You may have to the Feedback.

Data Aggregation

The Company may aggregate and anonymize data related to Lead performance, conversion rates, and other metrics derived from the Service. Such aggregated data belongs exclusively to the Company and may be used for any lawful business purpose.

Limitation of Liability

Liability Cap

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You to the Company during the twelve (12) months preceding the event giving rise to the liability.

Exclusion of Certain Damages

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for:

  1. Loss of profits, revenue, business opportunities, or anticipated savings
  2. Loss of data or other information
  3. Business interruption
  4. Personal injury
  5. Loss of privacy
  6. Failure to meet any duty including of good faith or reasonable care
  7. Negligence
  8. Any other pecuniary or other loss whatsoever

arising out of or in any way related to:

  1. The use of or inability to use the Service
  2. The quality, quantity, accuracy, or convertibility of Leads
  3. Any action taken in response to Leads
  4. Third-party software and/or third-party services used with the Service
  5. Unauthorized access to or alteration of your transmissions or data
  6. Or otherwise in connection with any provision of these Terms

even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Lead Quality Disclaimer

The Company specifically disclaims any guarantees or warranties regarding:

  1. The quality of Leads provided
  2. The interest level of Leads in real estate services
  3. The accuracy or currency of Lead information
  4. Conversion rates or business outcomes from using Leads
  5. The financial return or profitability You may derive from the Service

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

  1. Your violation of these Terms
  2. Your use of the Service
  3. Your use of or contact with Leads
  4. Your violation of any law or regulation
  5. Your violation of any third-party rights

State Law Variations

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

”AS IS” and “AS AVAILABLE” Disclaimer

No Warranties

The Service and Leads are provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service and Leads, including all implied warranties of:

  1. Merchantability
  2. Fitness for a particular purpose
  3. Title and non-infringement
  4. Warranties that may arise out of course of dealing, course of performance, usage or trade practice

No Representations

Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that:

  1. The Service will meet Your requirements or business needs
  2. Leads will be of any particular quality or quantity
  3. Leads will convert to sales or generate revenue
  4. The Service will achieve any intended results
  5. The Service will be compatible or work with any other software, applications, systems or services
  6. The Service will operate without interruption
  7. The Service will meet any performance or reliability standards
  8. The Service will be error free
  9. Any errors or defects in the Service can or will be corrected

Specific Disclaimers

Without limiting the foregoing, neither the Company nor any of the Company’s providers makes any representation or warranty of any kind, express or implied:

  1. As to the operation or availability of the Service, or the information, content, and materials or products included thereon
  2. That the Service will be uninterrupted or error-free
  3. As to the accuracy, reliability, or currency of any information or content provided through the Service, including Lead information
  4. That the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components

Application of Disclaimers

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the State of Pennsylvania, United States, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Service may also be subject to other local, state, national, or international laws.

Dispute Resolution

Initial Resolution Attempt

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company through the contact information provided in these Terms. Most concerns can be resolved quickly in this manner.

Agreement to Arbitrate

If the parties are unable to resolve a dispute through informal means, any controversy or claim arising out of or relating to these Terms, or the breach thereof, shall be determined by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules.

Arbitration Location and Process

The arbitration shall be conducted in Butler County, Pennsylvania, unless the parties mutually agree to a different location. The arbitration shall be conducted by a single arbitrator selected by mutual agreement of the parties or, failing such agreement, appointed according to the American Arbitration Association rules.

Class Action Waiver

You agree that any arbitration or other permitted action shall proceed on an individual basis only. This means both the Company and You waive the right to participate in a class action, class-wide arbitration, private attorney general action, or any other proceeding in which a party acts in a representative capacity. You also waive the right to consolidate this arbitration with any other arbitration.

Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights pending completion of the arbitration.

Small Claims

Either party may also seek relief in a small claims court for disputes or claims within the scope of that court’s jurisdiction.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms of Service, You can contact us through any of the following methods: